Case 02

Global Summit & Diplomatic Portal Infrastructure

High-concurrency delegate portals supporting USD 60K–70K+ event operational pipelines, with automated file renaming and branded Twilio notifications.

Context

Client: An international summit organizer / Summits & Forums

The client runs international summits and diplomatic forums that bring in applicants from many countries against fixed deadlines.

Problem

Registration traffic concentrated around deadlines. Fees had to be tracked across a large operational pipeline, applicant documents arrived with inconsistent names, and delegates needed time-critical updates they would actually see.

Architecture

Global Summit & Diplomatic Portal Infrastructure architectureDelegate portalFee pipelineFile renamingApplicant recordsTwilio alerts
Global Summit & Diplomatic Portal Infrastructure architecture: Delegate portal, then Fee pipeline, then File renaming, then Applicant records, then Twilio alerts.

Delivery

  1. 01

    Scoping

    Written mapping of applicant journeys, fee rules and deadline peaks.

  2. 02

    Portal build

    High-concurrency delegate portal with application and fee tracking.

  3. 03

    Automation

    Uploaded files renamed automatically by applicant first and last name.

  4. 04

    Notifications

    Branded outbound SMS and voice updates through Twilio.

Impact

Event operational pipeline volume
USD 60K–70K+
Applicant file renaming by first and last name
Automated
Outbound notifications sent through Twilio
Branded

Stack

  • Next.js
  • Twilio
  • PostgreSQL