AI & Automation

Conversational AI & Sales Agents

Agents that answer, qualify and hand off, trained on your business.

The problem

Enquiries arrive at all hours and many get a late reply or none. Your team spends its time repeating the same answers instead of closing serious buyers.

What's included

  • Conversation design for your sales process
  • Knowledge base built from your catalog and policies
  • Agent deployment on web chat and WhatsApp
  • Lead qualification and CRM handoff
  • Guardrails, escalation rules and human takeover
  • Conversation review and tuning after launch

How it fits together

Conversational AI & Sales Agents architectureCustomer messageAgentKnowledge baseQualificationCRMYour team
Conversational AI & Sales Agents architecture: Customer message, then Agent, then Knowledge base, then Qualification, then CRM, then Your team.

The stack

  • Large language models
  • Python
  • Vector search
  • WhatsApp Business API
  • Node.js

Typical outcomes

  • Common questions answered at any hour
  • Leads reach your team already qualified
  • A readable record of what customers ask for

Results depend on your starting point and scope.

Common questions

We limit it to your approved content, set rules for what it can commit to, and route anything uncertain to a person. No AI system is perfect, so we also review real conversations after launch.

Modern language models work in many languages, including mixed-language chat. We test the languages you need during scoping and before launch.

Yes. Human takeover is part of the design, and your team sees the full conversation when they step in.

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